Volunteer on the Helpline

Volunteer on the Helpline

Become a Helpline Volunteer

This is a remote volunteering opportunity where everything is done over the phone from wherever you happen to be.

Those who call us can be struggling across a range of anxiety disorders: OCD; Panic Disorder; Phobias or General Anxiety Disorder. Many feel hopeless, despairing and let down by our mainstream mental health services. 

We are the national charity at the frontline of accessible help for anxiety sufferers 365 days a year. And if you want to help those in need then you’ve come to the right place.

Who can help: well, you may have a disability yourself that makes leaving home difficult. This then is a volunteering opportunity made for you. Everything is done from your own home including training and there is never a need to attend elsewhere. 

You may be a psychology student or a counsellor wanting to add to your CV. Or you may already be working in the field of mental health and you want to increase your knowledge. If that is the case then working with No Panic could be of benefit to you.

Or perhaps you have suffered from anxiety yourself and want to give something back. We can certainly help with that too. 

All we ask is that you are able to do one three hour shift per week at a time to suits you.

We train all our volunteers to provide sufferers with all the information they need to begin the process of self-help recovery. And our volunteers can then go on to be trained to become mentors helping those with the most difficult of conditions.

After just one year, we will provide you with certification setting out the training you have been given and the service you have provided to No Panic. 

Being a help-liner with No Panic and working with those at their most vulnerable is a very special privilege. 

Not everyone can do this. You will need:

  • An interest in anxiety disorders
  • To be able to provide empathetic listening
  • To be able to pass on information of relevant No Panic’s services
  • And be able to communicate clearly and effectively;

Initial training will last for 8 weeks and you will continue to receive support via a bi monthly support group. All training, support and volunteering is done over the phone.

Our Helpline Recruitment Officer will contact you to discuss the questionnaire and answer any queries you may have. 

Due to our time investment and expense of training volunteers we do ask for a small fee of £25.

You can sign up to become a volunteer by using the form below.

Please provide details of a referee who we will be contacting as part of the selection process
Reference
Support Needs
Do you consider yourself to have a disability or support needs which are relevant to your application?
Please confirm that you are aware there is a course fee to pay.