Volunteer with us

Become a Volunteer

Becoming a help-liner can be a very rewarding opportunity. Helping others in need is a great way to boost your own mental wealth and wellbeing in general.

Many of No Panic’s volunteers have had a personal experience of living with anxiety themselves, though this is not obligatory.

Volunteering for the No Panic helpline will require ability to:

  • Have an understanding or interest in anxiety disorders
  • Provide empathetic listening
  • Provide information of relevant No Panic services
  • Communicate clearly and effectively

A No Panic volunteer is the first point of contact for those calling our helpline.  Our volunteers  provide people with information they need and signpost them in the right direction for the appropriate  support.

All No Panic volunteers go through 12 weeks of training followed by a  probationary period of 3 months. 

You will continue to receive support via a bi monthly support group. All training, support and volunteering are done over the phone.

Our Helpline Recruitment Officer, will contact you to discuss the questionnaire and answer any queries you may have. 

We have 4 three hour shift times available 7 days a week, and we ask that you volunteer for a minimum of one shift each week for a minimum period of 12 months. There is the option to do more shifts if you wish.

Due to the time investment and expense of training volunteers we do ask for a small fee of £25.

Whilst working as a volunteer on the No Panic helpline, volunteers may not work on any other helpline, relating to anxiety, without the prior permission of the Management Committee of No Panic. Once again, many thanks for taking an interest in our work.

You can sign up to become a volunteer using the form below or email chris.mary.scott@googlemail.com if you have any questions.

Please outline how much time you can commit to volunteering at No Panic:
Please provide details of a referee who we will be contacting as part of the selection process
Support Needs
Do you consider yourself to have a disability or support needs which are relevant to your application?
Please confirm that you are aware there is a course fee to pay.